Refunds & Cancellations due to COVID-19.
Please check your activity details carefully for your report time. If your booking is impacted by COVID-19 travel restrictions and border closures; Cancellation = 100% refund.
Can I bring my selfie stick or drone?
Selfie sticks and drones are a safety hazard and are not permitted on our flights.
Is there a weight limit?
Yes, there is a weight limit of 100kg / 220lbs / 15.5 stone for every tandem passenger. Passengers between 100kg and 110kg may be able to jump, this decision is made individually and on the day of the jump, assessment is made by the TMs only.
How long will the experience take?
We suggest allowing 1.5‐3 hours for the experience, however, sometimes it can take longer. This can depend on our busy summer season, large groups and the weather. If you are on a schedule, please let us know and we can advise you.
Can I bring people with me?
Absolutely! We love people‐the more the merrier. We have seating and tables available and you are welcome to bring snacks or lunch. If this is a special occasion, please let us know. For our courtesy shuttle, please check on availability as we have a limited number of seats.
Can I take a GoPro with me?
Unfortunately at this stage it is not possible for tandem passenger to take a GoPro or any other recording devices on a tandem skydive. It is a company safety policy that is incorporated in our exposition that is required by the New Zealand Civil Aviation Authority.
Is there an age limit?
Parental or guardian consent is required for anyone under 18. Children under 12 should be evaluated on an individual basis. We encourage people of all ages.
What if I wear contacts or glasses or have false teeth?
You will be fine keeping your contacts and glasses on. We let you determine whether or not to remove false teeth. People do scream for joy a lot.
What should I wear?
Comfortable clothing for the season and shoes that won’t fall off.
Can I eat beforehand??
In general, it is better to have something in your stomach and eat beforehand. However some people may be susceptible to stomach upset and/or motion sickness from all the excitement.
What about the weather?
We’ll make a weather call an hour before the event and notify you of any cancellations or delays. We may delay due to wind at altitude, wind on the ground, heavy cloud or rain. Don’t sweat it though – we’ll find a new suitable jump time for you or give you a full refund on your booking.
What time do I need to be there?
Just arrive at your booking time.
Where do we land?
You will land in front of our building. The landings are generally very soft.
What is the best time to skydive?
We are open 364 days of the year weather permitting. It is always a good time to skydive! The light is different in the morning and afternoon or evening – but it’s all good.
Will I die?
Yes, one day you will. But not up here. There is as much chance of that as being run over by 3 buses in a row. Our record for safety is the highest around – 5 stars.